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California Jewels   great jewelry...great prices™

ORDERING INFORMATION 

WHEN YOU CONTACT US:

We need to know what you want to buy and how many.   A description is given for each item pictured, along with the price of the item

If you're not sure what you want let's talk about it on the phone or by email and we'll help you decide.  Talk with Vicki or Clifford about what you want since one or both of them will actually be making the jewelry for you

If you get our answering machine please leave a message including your phone number with area code plus the best day and time to call you back  

If you send us your telephone number by email please tell us where you are so we'll know what time zone you're in before we call you back

If you don't hear from us within 24 hours, please be patient.  We will get back to you, usually in a day or two but occasionally a bit longer

WE DO NOT SHARE INFORMATION ABOUT OUR CUSTOMERS WITH OTHERS   (See PRIVACY POLICY below)

HERE'S WHAT WE NEED TO KNOW TO HELP YOU:

your first and last name

your complete address including zip code 

your email address or phone number so we can phone or email you if we need to discuss your order

method of payment and we will process your order by Square or you can use your Acceptance Mark  account 

ALL ORDERS SHIPPED OUTSIDE THE UNITED STATES MUST BE PAID FOR IN ADVANCE

AND ALL BANKING FEES ARE FOR THE PURCHASER'S ACCOUNT

NO EXCEPTIONS!

THE NITTY GRITTY:  

All orders must be pre-paid. 

No C.O.D. orders 

No returns or exchanges without prior authorization from California Jewels

Custom orders cannot be returned

No cash refunds

Credit given towards future purchases only

Most orders are sent by Priority Mail, certified, "return-receipt requested" via the U. S. Postal Service after payment is confirmed

Delivery is usually within 5 business days after shipment date

Free gift boxes, minibows and gift cards included upon request with order

There is a $13.50 minimum shipping and handling (s&h) charge on most orders

Sales tax will be added to orders delivered in California

CUSTOM MADE JEWELRY 

If you want something you saw on our website in a different color or

jewelry for you and/or your bridesmaids to wear at your wedding

one-of-a-kind jewelry to go with a special outfit

jewelry with your team colors and appropriate sports ball on it

jewelry for your fundraising event

inherited jewelry restrung or redesigned to give it a new look 

PLEASE READ THE FOLLOWING CAREFULLY AND WRITE DOWN YOUR ANSWERS TO THE QUESTIONS BEFORE YOU CONTACT US.

1- What color do you want your jewelry to be and/or what color do you want to wear it with? 

2- What does the neckline of the dress, shirt, or top you plan to wear it with look like? 

3- Will you be wearing your hair up or down and is it long or short? 

4- What kind of hooks, posts or clips do you want on your earrings? 

5- What kind of clasp do you want on your bracelet, anklet, or necklace?  

Your answers to the above questions will help you tell us what you want. 

If you're not sure what you want describe what you plan to wear it with or send us a picture of the ensemble  and we'll make suggestions to help you decide.

Even though most of the questions seem relevant to women men have ordered bracelets, earrings, and necklaces too so if your order is for a man we will still need the answers to some of the questions so we understand what you want us to make for him.

After we've discussed the details including price and your payment is confirmed by  California Jewels  we will handcraft what you've ordered. 

We'll also tell you how long we think it will take us to make what you want - and if we think it will take longer than two weeks we'll let you know before we process your payment and begin making anything.  It can take longer if we need additional materials.  

We do accept personal checks but if you're in a hurry credit cards processed by Square clear faster than others.

Priority Mail should get your order to you in 3-5 days.  Express Mail is faster but it costs more!  

You should receive your order within one to two weeks of when your payment is confirmed. 

PRIVACY POLICY

WE DO NOT SHARE INFORMATION ABOUT OUR CUSTOMERS WITH OTHERS

NOR DO WE SELL ANY NAMES, ADDRESSES (EMAIL OR SNAIL), PHONE NUMBERS

OR OTHER PERSONAL INFORMATION ABOUT OUR CUSTOMERS WITH ANYONE.   

We keep any and all information you give us securely offline.  All information you give us is used solely by California Jewels to process your orders and/or only for contact between you and us.

To see more jewelry...click on the following.

   

ordering information & privacy policy

   
home earrings bracelets and anklets necklaces things that match
what's new ceramic animal necklaces kiri necklaces sports jewelry pins and bolo ties

For information and pictures of real people wearing our jewelry...click on the buttons below.

contact us FAQ  show schedule customer comments
  California Jewels history  map of states  picture gallery  other links

© California Jewels 2017